11 years mostly positive experience - Technical Support Specialist GoTo Employee Review

3.0
Jun 13, 2024
Recommend
CEO approval
Business Outlook

Pros

I initially started as a Citrix Employee supporting the GoToMeeting, GoToWebinar, GoToMyPC solutions. The company changed and merged with LogMeIn and today is known as "GoTo", mostly a good place to work at.

Cons

Unfortunately I got very sick and couldn't return to work. I was hoping for more support from HR applying for FMLA and help as I was very sick and unable to do anything. They could have handled the situation better.

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GoTo Response
1y
Hello. Thanks for all of the time you've spent with the company through mergers and rebranding. We are truly sorry to hear about your health challenges; the well-being of our GoGetters is incredibly important to us. Your feedback is valuable as we ensure all employees receive the necessary support during major life events. We will share this feedback with the appropriate contact to understand where we can improve.

Explore other reviews about GoTo

5.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team, flexible remote policies

Cons

Lots of layoffs, too much turnover

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GoTo Response
3mo
We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
1.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote and unfortunately that is it

Cons

Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

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