Technical support engineer - Technical Support Engineer GoTo Employee Review

3.0
Mar 9, 2016
Recommend
CEO approval
Business Outlook

Pros

-great people -awesome office space -good place to learn

Cons

-limited vision from management -as they have grown so has the red tape -more and more limited career path -subpar salary -questionable morality, raising product costs without additional features or value (see for yourself do a google search for the BBB reports of logmein) -lack of communication between teams Logmein is a great place to learn, but don't stay longer than a year. Expect a lot of difficulty trying to move up. Some of the really good high paying positions have been locked down and you have to play the politics game to come close to getting a promotion. Have seen many try and throughout my entire employment there some people that really know the product inside and out, but sadly they weren't able to move up as they bring in more and more external corporate mentality folks. New CEO doesn't seem to be as engaged as Michael, more and more considered about the bottom line.

Explore other reviews about GoTo

5.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team, flexible remote policies

Cons

Lots of layoffs, too much turnover

avatar
GoTo Response
3mo
We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
3.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Mid-range company with a few ambitions

Cons

They do have a few ambitions

avatar
GoTo Response
3w
Thank you for your review and contributions over the 3 years as a GoGetter. Wishing you all the best in what's next.
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