Joke Of The Century - A Sinking Ship - QA Analyst Grange Insurance Employee Review

1.0
Oct 20, 2017
Recommend
CEO approval
Business Outlook

Pros

A nice building and location

Cons

Grange has decided with the help of the COO that they needed to replace all of their IT leadership with people from either Chase or other banking institutions. The environment is toxic and if you don't come from Chase or the new regime than you might as well realize that your job is going to change and you will have no input to the changes. The new CTO they have hired is a militant, unfriendly curmudgeon who is an unpolished leader. When the CTO speaks at town halls, he gets very agitated when anyone questions about his propaganda, his face turns red in anger and he is visible rattled. The CIO is also very unfriendly and unapproachable, even though he states he has an "open door" policy. The CIO lies constantly to promote his agenda, like at the last town hall when he told everyone that we are partnering with the best of the best for the data center outsource, even though Grange is the FIRST client of the company they chose(which is being led by a Chase buddy). Also, the CIO has made the biggest deal about an Alexa app that barely does anything and he’s been riding that wave for over a year. Grange is so entrenched in Chase and Chase employees that they just outsourced their data center with a company that is new to this type hosting and Grange is their first customer. What's more, the company that Grange is going to move their data center to is being head up by somebody from JP Morgan Chase. At the end of the day, it’s a very sad situation that what once was a crown jewel in Columbus has been turned into a JP Morgan Chase culture, which of course NOBODY likes. What’s more appalling is that all of these new leaders from Chase (that get jobs without them being posted), hated the culture at Chase and have said so in company town halls, yet they have permeated the Chase culture at Grange. When a company has to spend an hour out of a town hall to address rumors, there is a large problem.

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Grange Insurance Response
8y
I’m sorry to hear your frustration. We have made and will continue to make changes within our IT department in order to fortify ourselves for the future. Our company’s strength and stability is essential, especially in technology. It allows us to be the best partner to our policyholders, independent agents and associates. I’ve shared your feedback with the appropriate people here at Grange, and please rest assured that the changes we’re making are in place to strengthen our company now and into the future.

Explore other reviews about Grange Insurance

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Grange truly prioritizes culture and cares about its own employees. I've worked here for over a decade. The leadership, environment, and people continue to be the differentiator compared to other workplaces.

Cons

Due to the longevity of many of Grange's employees, the opportunities to move around and obtain promotions is not as readily available. Many people stay in their roles for years and years. Upward and horizontal movement is not as common.

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Grange Insurance Response
6d
Thank you for sharing your thoughts about your time at Grange! Our culture and associates are extremely important to us, so we’re happy to hear you see these being prioritized at Grange and that our leadership, environment, and people differentiate us from other companies. We also appreciate your feedback on career mobility and will share all your feedback with the appropriate people. Thank you for being a longtime associate.
2.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Business causal environment when we have to go into the office

Cons

Constantly adding high paying directors and made up positions but you keep shrinking the people that are responsible for bringing in the business that actually make money. More and more are promoted to these glorified secretarial roles that are not needed but keep reducing the amount of underwriters. You could hire several underwriters for one of those high salary positions.

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Grange Insurance Response
6d
Thank you for sharing your feedback about the structure in Commercial Lines. We will make sure to share this with the appropriate people at Grange. As a member of our Commercial Lines team, we value your opinion and encourage you to speak with your Human Resources Business Partner or your manager if you have additional ideas or feedback you would like to share.
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