Beware of Hours Over Standard, Metrics, and 'Impact' - Senior Associate Guidehouse Employee Review

1.0
Mar 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits such as medical insurance. (Not compensation, training, or reimbursements they are not pros)

Cons

Terrible Work Life Balance and Metrics. Guidehouse carried over these bad employee practices from PwC. Hours Over Standard (or your 2nd Full Time Job) metric: The excessive hours you are required to work on proposals, volunteering, and one internal initiative after the other – in addition to fulltime client delivery work. Jumping through these required hoops will not guarantee that you make an ‘Impact’, as Impact is a subjective and moving target. Needless to say, they say jump and you say how high. You better be keeping up with client demands too – there will be no balancing of the ‘internal Asks’ against your client delivery and billability demands which will naturally suffer. At annual assessment time you will be measured up against your colleagues on number of billable hours, Hours Over Standard, Impact (that moving and subjective target), and of course who favors you. No one cares that you spent nights and weekends away from your loved ones to jump through their endless hoops and that you actually delivered quality to your client. Utilization metric: Client billable hours. There is constant pressure to meet and exceed this metric. You will bear the brunt of the inherit risk in contracting (delays in staffing, contract issues, etc.) that can stand in the way of meeting this metric and beating out the next guy’s utilization metric at assessment time. All those required hours you had to spend meeting the deadlines of non-billable internal projects don’t mean a thing – because now your client utilization hours are not up to snuff. Imagine having to make up time/billable hours because you were required to work on intense internal deadlines that took you away from your client work, insult to injury. Awful.

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5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fantastic company to work for

Cons

educational opportunities were hard to find and fund

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- Smart, capable coworkers who genuinely care about delivering quality work. - Interesting public sector projects with meaningful client impact. - Opportunities to take on significant responsibility early in your career.

Cons

The Senior Consultant role feels significantly undercompensated for the level of responsibility expected. SCs are expected to own delivery, lead workstreams, write business development proposals, mentor junior staff, manage clients, and often keep engagements running - if not multiple if you are trying to promote which isn't guaranteed at all. However, the recognition and compensation don't reflect that level of ownership. Bonuses were eliminated, yet the workload remained the same (or increased). Leadership communicated that this would be offset by above industry standard raises and an additional salary increase, but the process lacked transparency. Even my people manager couldn't clearly explain what my raise would be or how it was determined. The utilization target of 91% for Senior Consultants is also extremely difficult to sustain while simultaneously contributing to internal initiatives, business development, and other non-billable expectations. Those competing priorities often result in long hours. With MC's, AD's, and D's asking saying this should only take you an hour or two - which isn't truthful at all. One of the most frustrating experiences was helping win contracts. While I'm proud of the team's accomplishments to get there, there was no financial recognition for the individuals who invested significant time into winning the work. It creates the feeling that Senior Consultants do much of the heavy lifting while higher levels receive most of the recognition and incentive compensation. They talk about a spot bonus of up to 10k, but no one believes it's real. Why would we trust at this point? The lack of transparency around compensation, career progression, and performance rewards is beginning to drive away talented people.

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