So Close But So Far - Anonymous employee Guild Employee Review

2.0
Jun 16, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I left a 5 star review for Guild Education a couple years ago. Much of what I was glowing about then continues to be true: - The people here at Guild are wonderful. I have made too many friends to count and have been blown away by the talent, passion, and heart of my teammates - The company and leadership work hard to do right by its employees in a number of areas, and I think leadership truly cares about us and truly cares about doings good in the world. In a number of ways, other company can learn a lot from Guild (B corp, double bottom line, mission driven, good family/child benefits, mental health time, etc). - Many students have benefited from Guild's services and it's super fun hearing about those success stories - I think in the long run, Guild has a great shot at being a successful company

Cons

As a passionate and long standing member of this community, I am writing a 2 star review because it is now clear to me that the current leadership team does not have what it takes to execute on Guild's mission to the fullest capacity. Moreover, it is also becoming apparent to me that there is some degree of entitlement/righteousness/bias amongst the inner leadership circle that prevents them from taking reviews like this seriously. In fact, my primary inspiration for writing this review was seeing two negative reviews get taken down just this morning. That said, a quick list of the major problems I see: - The inner or "OG" circle of leaders: There is a group of leaders who have been here since the beginning who continue to have all of the real power at Guild. If one of them doesn't like you (which I have seen happen for the silliest of reasons) say goodbye to your ability to get anything done. Weren't here 2 years ago? You'll never have a real seat at the table. - A couple of widely disliked leaders. Similar to the first point, there are a handful of leaders and people in positions of power who are widely disliked both personally and professionally. Doesn't matter though because Rachel (the CEO) likes them so they aren't going anywhere. - Too many thinkers, not enough doers. We don't need people with fancy degrees who can make slide decks. We need people with practical experience quickly scaling companies. Too much time is wasted on consensus and giving everyone a voice. - Hiring experienced people and ignoring them. Why even hire experienced people if they have no real decision making power and cannot effectively disagree with the current Guild consensus.

Explore other reviews about Guild

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

While Guild has difficulties like any company, the people working here are bright, driven and well intending. The business has seen difficulties but is now innovating in a way that will meaningfully impact growth.

Cons

There has been significant turnover and organization change over the past few years. Solid and consistent leadership is necessary.

5.0
Apr 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Mission: Guild is a place to make a tangible, positive impact on the world at a time when societal challenges can feel overwhelming. The stories we hear about people whose lives have changed are so inspiring. Opportunities: Guild has gone through a lot of changes in the past few years and is continuing to transform itself. There is a lot of product innovation, a focus on improving existing processes (including a commitment to real AI use, not performative), and the chance to be part of Guild's next phase. Teammates: Guild is full of talented, passionate, hard-working people who are excited by new ideas and generous with their time. There is a near-constant buzz of ideas, insights, and lessons that employees freely share with one another because they focus on the goals and outcomes, not politics. Hybrid work: Guild encourages people in the Denver area to come to the office a few times per week, but people can choose what works best for them. Remote employees in other parts of the country can visit headquarters.

Cons

Priorities across teams: Since most teams are pretty lean, it's important to build alignment on important priorities early if you need a lot of time from someone on a project. Transformations: Changes to strategies or team structures can throw some people for a loop, but they can also be energizing for people who lean into the fact that a company at Guild's stage has to stay agile to deliver on its goals and meet customer needs.

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