Amateur Hour - Anonymous employee Guild Employee Review

1.0
Jul 3, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Fully Remote -Pay is great for competitive depending on role -Decent Benefits -Good work from home tech and excellent onboarding

Cons

-Not a single c-level or senior leader with any idea how to run a company or evaluate talent. Just a group of total amateurs. The all hands meetings are one of the most painful things I ever experienced in my career. -The mission is to help fortune 500 companies golden handcuff their employees with an education benefit. The way this is preached to employees as changing the world is cult like to a point that is disturbing. Guild does not care about front line workers and if they really did, they'd care about their own front line workers. -The product is a glorified course catalogue with tuition assistance and reimbursement. It somehow barely works and students hate using it. -Guild's culture is defined by toxic positivity, employee paranoia and a lack of transparency. Everything is decided behind the scenes, there's a reorg every other week and there's absolutely no vision ever. There's a Guild alumni slack that serves as a support group for hundreds of traumatized former employees. -There's a new performance management system every single year. It takes forever, introduces bias, and all promotions are decided by senior leadership anyway so none of it matters. Being a manager at Guild is a complete nightmare. -Millions of dollars are wasted on completely unnecessary expenditures, parties, poorly planned onsites and software. -Instead of fixing the lack of structure, planning and organization, guild blames its tools and software for every problem. Almost every project involves replacing a current existing working piece of software with one that will "fix everything." Guild has a great internal tech stack of tools, it's a people and leadership problem. -A completely incoherent brand and the recent rebranding is a complete joke. The company is still called Guild Education on this site and rebranded to Guild over a year ago. Social media presence is absolutely embarrassing and cringe. -Miserable employees. I've never worked anywhere people are so unhappy so do not believe pay for play "best places to work lists."

Explore other reviews about Guild

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

While Guild has difficulties like any company, the people working here are bright, driven and well intending. The business has seen difficulties but is now innovating in a way that will meaningfully impact growth.

Cons

There has been significant turnover and organization change over the past few years. Solid and consistent leadership is necessary.

5.0
Apr 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Mission: Guild is a place to make a tangible, positive impact on the world at a time when societal challenges can feel overwhelming. The stories we hear about people whose lives have changed are so inspiring. Opportunities: Guild has gone through a lot of changes in the past few years and is continuing to transform itself. There is a lot of product innovation, a focus on improving existing processes (including a commitment to real AI use, not performative), and the chance to be part of Guild's next phase. Teammates: Guild is full of talented, passionate, hard-working people who are excited by new ideas and generous with their time. There is a near-constant buzz of ideas, insights, and lessons that employees freely share with one another because they focus on the goals and outcomes, not politics. Hybrid work: Guild encourages people in the Denver area to come to the office a few times per week, but people can choose what works best for them. Remote employees in other parts of the country can visit headquarters.

Cons

Priorities across teams: Since most teams are pretty lean, it's important to build alignment on important priorities early if you need a lot of time from someone on a project. Transformations: Changes to strategies or team structures can throw some people for a loop, but they can also be energizing for people who lean into the fact that a company at Guild's stage has to stay agile to deliver on its goals and meet customer needs.

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