Poor Upper Management, OK Benefits - Account Manager Guild Employee Review

2.0
Jul 13, 2024
Recommend
CEO approval
Business Outlook

Pros

In the early days it was an attractive place to work, offering competitive salaries, strong leadership under a visionary CEO, and excellent benefits. These factors attracted and retained many talented professionals. However, as the company began to decline, these benefits were not enough to counteract the negative changes in the corporate culture.

Cons

I observed several concerning practices within the upper management that greatly affected the company’s culture and operational effectiveness. It became evident that promotions and job security were heavily influenced by personal relationships rather than merit or performance. This favoritism undermined the morale of many dedicated employees and stifled professional growth. Moreover, the leadership team appeared disconnected from industry trends and lacked a clear, consistent direction for the company. This disconnection resulted in a reactive rather than proactive approach to market changes, placing the company at a competitive disadvantage. Diversity and inclusion were notably absent in the company’s culture. New and challenging perspectives were not welcomed, and employees who voiced their opinions too vocally were often penalized. This created an environment where innovation was stifled, and a homogenous viewpoint prevailed. The company's transformation over time has been disappointing. What once was a visionary enterprise with strong values and a clear mission has now become a typical profit-driven entity, prioritizing financial gain over ethical standards and employee well-being. The original owner’s vision has been replaced with a ruthless approach that disregards the foundational values that once made the company unique.

Explore other reviews about Guild

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

While Guild has difficulties like any company, the people working here are bright, driven and well intending. The business has seen difficulties but is now innovating in a way that will meaningfully impact growth.

Cons

There has been significant turnover and organization change over the past few years. Solid and consistent leadership is necessary.

3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing mission and vision - brings together cool people all working towards the same goal.

Cons

A lot of shady things are happening behind the scenes - they talk a lot about transparency and clarity is kindness, but managers are way more concerned with business leaders than their team. Before I left, 10 members of our small team opened a confidential report on our manager due to unethical and inappropriate behavior. We went through a long process including talking to HR leadership and Employee relations team members. It ended in me and several others of that small group being impacted by a RIf. Our leader is still at Guild and I hear she continues to be shady and inappropriate. Honestly shows they dont truly care about their people, just about the ROI. Only a small few get considered for growth in the organization and leadership LOVES to shine on these 3% like its happening all the time. A ton of bias, a ton of favoritism.

8
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