One of the reasons I’ll never trust a Best Place to Work award ever again, in life - Anonymous employee Guild Employee Review

1.0
Aug 21, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The mission to expand opportunity for people who have been lock out of it keeps a lot of people going. The pay is great, and the benefits are also top tier.

Cons

Constant change with no understanding of its implications. You will be required to do jobs without adequate training and expected to do well with no change in compensation if you do. Expectations are constantly unrealistic. Nobody really knows what they’re doing because leadership puts people in the wrong places and seems to believe that this is the intelligent way to operate. Leadership also needs to lead. Stop allowing some teams to drop the ball on their duties and leaving others to deal with it just because the first team is responsible for sales. Fix it or you’ll continue to lose clients because the rest of the team couldn’t deliver, and you’ll deserve it because you don’t listen and change for the better. Bring back some of the things that made Guild fun. Over the last two years, everything has been removed so it just became drudgery and unnecessary change that your workers must put up with a smile.

Explore other reviews about Guild

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

While Guild has difficulties like any company, the people working here are bright, driven and well intending. The business has seen difficulties but is now innovating in a way that will meaningfully impact growth.

Cons

There has been significant turnover and organization change over the past few years. Solid and consistent leadership is necessary.

3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing mission and vision - brings together cool people all working towards the same goal.

Cons

A lot of shady things are happening behind the scenes - they talk a lot about transparency and clarity is kindness, but managers are way more concerned with business leaders than their team. Before I left, 10 members of our small team opened a confidential report on our manager due to unethical and inappropriate behavior. We went through a long process including talking to HR leadership and Employee relations team members. It ended in me and several others of that small group being impacted by a RIf. Our leader is still at Guild and I hear she continues to be shady and inappropriate. Honestly shows they dont truly care about their people, just about the ROI. Only a small few get considered for growth in the organization and leadership LOVES to shine on these 3% like its happening all the time. A ton of bias, a ton of favoritism.

5
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