One of the reasons I’ll never trust a Best Place to Work award ever again, in life - Anonymous employee Guild Employee Review

1.0
Aug 21, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The mission to expand opportunity for people who have been lock out of it keeps a lot of people going. The pay is great, and the benefits are also top tier.

Cons

Constant change with no understanding of its implications. You will be required to do jobs without adequate training and expected to do well with no change in compensation if you do. Expectations are constantly unrealistic. Nobody really knows what they’re doing because leadership puts people in the wrong places and seems to believe that this is the intelligent way to operate. Leadership also needs to lead. Stop allowing some teams to drop the ball on their duties and leaving others to deal with it just because the first team is responsible for sales. Fix it or you’ll continue to lose clients because the rest of the team couldn’t deliver, and you’ll deserve it because you don’t listen and change for the better. Bring back some of the things that made Guild fun. Over the last two years, everything has been removed so it just became drudgery and unnecessary change that your workers must put up with a smile.

Explore other reviews about Guild

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

While Guild has difficulties like any company, the people working here are bright, driven and well intending. The business has seen difficulties but is now innovating in a way that will meaningfully impact growth.

Cons

There has been significant turnover and organization change over the past few years. Solid and consistent leadership is necessary.

5.0
Apr 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Mission: Guild is a place to make a tangible, positive impact on the world at a time when societal challenges can feel overwhelming. The stories we hear about people whose lives have changed are so inspiring. Opportunities: Guild has gone through a lot of changes in the past few years and is continuing to transform itself. There is a lot of product innovation, a focus on improving existing processes (including a commitment to real AI use, not performative), and the chance to be part of Guild's next phase. Teammates: Guild is full of talented, passionate, hard-working people who are excited by new ideas and generous with their time. There is a near-constant buzz of ideas, insights, and lessons that employees freely share with one another because they focus on the goals and outcomes, not politics. Hybrid work: Guild encourages people in the Denver area to come to the office a few times per week, but people can choose what works best for them. Remote employees in other parts of the country can visit headquarters.

Cons

Priorities across teams: Since most teams are pretty lean, it's important to build alignment on important priorities early if you need a lot of time from someone on a project. Transformations: Changes to strategies or team structures can throw some people for a loop, but they can also be energizing for people who lean into the fact that a company at Guild's stage has to stay agile to deliver on its goals and meet customer needs.

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