HSBC is poorly managed and in disarray - Senior Collections Specialist HSBC Employee Review

Poor communication from management, no true corporate vision-only 'vision statments', horrible communication to employees, constant change interpretations of work flexibility programs makes planning personal life near impossible, every employee I work with feels they are 1 mistake from being fired, I am a top performer yet I am always made to feel I have failed, feedback is encouraged but often punished when not in step with management decisions, frequently terminates employees when they have a disability or major life crisis, lack of management accountability