Hard to progress, risk of redundancy. Not a supportive employer. - Customer Service Representative HSBC Employee Review

No career progression. Risk of redundancy. No support from management. Worked for HSBC for over 10 years in various departments. Constant risk of redundancy. Very little opertunity for career advancement. Wrong people in management. Unrealistic expectations on staff. Little support from management. Abusive customers with management not caring or avoiding responsibility of taking escalated calls.