Customer Service Representative - Customer Service Representative HSBC Employee Review

1.0
May 5, 2019
Recommend
CEO approval
Business Outlook

Pros

The culture is really well especially this is a multi nationalities company. The company is one of the word leading bank.

Cons

Systems are significant complicated. There are more than 10 systems being used in the retail banking and wealth management line, which gives you no choices but remember more than 10 username and passwords. Some CSM is not professional. Hardware is outdated.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment and nice place to work and learn

Cons

nothing else to say the users were excellent

4.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid great money until they were caught for predictors lending. Legally,they hoy a slap in the wrist, but they were fined heavily.i would work for them again but f given the opportunities. They had awesome company trips as well.

Cons

Came to work one day and they just had the keys changed and the doors padlocked.

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