Good benefits, not enough recognition for part-timers despite the work load - Customer Service Representative HSBC Employee Review

3.0
Jul 1, 2019
Recommend
CEO approval
Business Outlook

Pros

- Full benefits for part-time employees - Groups & organizations you can join - Most if not all of the employees I have encountered are super friendly - If you do make your quarterly goals, you can get a bonus. - The branch hours aren't too bad & most branches are closed on Saturdays which allows you to have a life on the weekends

Cons

- There's no real recognition for part-time employees - Hours: They start giving you hours if you need it, but as soon as they need to cut back hours, & they always do, you're the first one that gets the short end of the stick & tell you that if you want more hours you have to go to other branches. - Sales/Referral goals most of the time seem unobtainable. - If you don't make your quarterly goals, you feel that you're job is at stake, & that goes for both part-time & full-time employees. - They recently got rid of tellers having the opportunity to become full-time or head tellers. In order for you to move up anywhere, they tell you that you MUST become a personal banker in order for you to move to any position, "there's no other way" -You will do MORE than what is required of you & your role, again, without recognition. - No promotion's (unless you bring it up yourself).

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment and nice place to work and learn

Cons

nothing else to say the users were excellent

4.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid great money until they were caught for predictors lending. Legally,they hoy a slap in the wrist, but they were fined heavily.i would work for them again but f given the opportunities. They had awesome company trips as well.

Cons

Came to work one day and they just had the keys changed and the doors padlocked.

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