Very frustrating - Customer Service Representative HSBC Employee Review

90% of your coworkers do not speak english. they will openly speak about you in chinese right in front of you. you'll have to go over things several times with them just to get simple points across. the technology hasn't changed since the 80's. the goals are nowhere near achievable, as there isn't much of a client base to support the sales that are demanded, and constant system failure means that when you do get a sale, it will take hours to log.