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      Stay away - Sales Representative HelpGrid Employee Review

      1.0
      Mar 1, 2025
      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pros? I think it's just because of the great TL and trainer aside from that, everything is crap!

      Cons

      ALOT! But let me start with the monthly pay of $540. Yes $540 only and you get it every month. What's worse is that if it gets delayed HR and accounting will blame it on your bank. PLAIN STUPIDITY!!!How can you pay your bills on time when you haven't received your pay of, again $540. Then they will remove you because you were unable to pay your electric and internet bills. And because you haven't received your pay of, again $540.How pathetic!

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      5.0
      Jun 17, 2022
      Customer support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They care about their employees. Easy job too. Mostly answering emails (templates are also given, you just have to edit out some stuff), only doing around 20 calls a day. Great bonuses and incentives. HR people also takes their time to make sure you're okay, they call every now and then to check in.

      Cons

      Salary is a bit low.

      1.0
      Oct 21, 2024
      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      One of the best PROs I can say is that there are TLs and Trainers that are very approachable and very easy to get along with.

      Cons

      First of all, it will take a month before you can get your first pay. If there is a discrepancy or if your pay does not reflect on your bank account, their accounting will never notify you. There is no sense of urgency and their accounting department is inconsistent in providing details and information. In other words, there no TRANSPARENCY whatsoever. Accounting even puts the blame on their bank.

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