Customer Service - Pro Sales Specialist Herc Rentals Employee Review

3.0
Oct 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, and good opportunity for growth

Cons

Herc employees have sub par customer service skills

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Herc Rentals Response
8mo
We're happy to hear you feel you have plenty of opportunities to grow and advance. Customer service is of the utmost importance to us, so we'd be more than happy to receive your feedback on how to improve if you'd like to share thoughts at Careers@HercRentals.com.

Explore other reviews about Herc Rentals

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Very easy going friendly, interested

Cons

No complaints on my end

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

I have to add five words but there are none

Cons

Low pay for the position and all the added responsibilities super KPI driven if you miss a metric they don’t care even if you have valid reasons. Short staffed and not will to hire more help hence putting more on employees also don’t rent here shady business practices

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Herc Rentals Response
1w
Thank you for your honest feedback. We take concerns around compensation, workload, and business practices seriously, to do better for our team members.
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