Toxic and Disorganized - Customer Care Herc Rentals Employee Review

1.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Will make your next job feel amazing

Cons

The worst environment I’ve ever worked in. None of the managers help you, and sure do not develop. They will take all credit for their employees work, and the first to push blame on their teams when their employees didn’t read their minds. Rumors and gossip are prevalent, and managers only know how to manage by using fear, PIPs, and terminations. It’s a revolving door I would advise to run from!

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Herc Rentals Response
4mo
It is unfortunate to hear you didn’t feel like you had a good experience. We take company culture and encouragement from management seriously, and our team is proactive in working with employees who would like individualized support. While this description doesn’t sound typical of our employees’ time at the company, improvement is so important to us. We would appreciate hearing more about your experience if you’d like to share at Careers@HercRentals.com. We are wishing you the best.

Explore other reviews about Herc Rentals

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Able to learn the basics of the company through Herc University. Ride alongs with TSR, road tech, and drivers. Guaranteed sala positions after completion of the program

Cons

No complaint from me, position has been everything I have expected and more!

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

I have to add five words but there are none

Cons

Low pay for the position and all the added responsibilities super KPI driven if you miss a metric they don’t care even if you have valid reasons. Short staffed and not will to hire more help hence putting more on employees also don’t rent here shady business practices

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