Customer service - Customer Service Representative Herc Rentals Employee Review

3.0
May 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Coworkers are very nice and helpful

Cons

People get promoted that do not deserve it

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Herc Rentals Response
2y
Thanks for taking the time to share your feedback. We're glad you enjoyed our culture and working with the team overall. If you have any specific examples you'd like to discuss, feel free to reach out directly or contact HR. We rely on feedback to continuously improve and appreciate insights from both former and current employees. Thank you for your contributions during your time with us. Michael.Nastri@hercrentals.com

Explore other reviews about Herc Rentals

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Able to learn the basics of the company through Herc University. Ride alongs with TSR, road tech, and drivers. Guaranteed sala positions after completion of the program

Cons

No complaint from me, position has been everything I have expected and more!

1.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

There are absolutely no pros to working here

Cons

The worst place I’ve ever worked. Management is completely disengaged and cares nothing about making the business run smooth, and sure not about employee satisfaction. The Director is the most condescending person I’ve ever met in my life, and casts a dark shadow over the entire department. Nothing is done about it. Job security? You won’t have that here. It’s like Survivor, every week someone else gets voted off. Avoid this place like the plague

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