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      Losing track - Anonymous HomeX Employee Review

      2.0
      Dec 1, 2019
      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      The great company of people to work with, especially on the floor.

      Cons

      Brilliant idea of this startup motivated people to join and work together. Unfortunately, it's not the case anymore as employees feel the leadership team somewhat loses track and demonstrates inability to provide the roadmap. On top of that toxicity is spreading after failed attempts to hide and cover-up offensive misconduct of one of top managers. The details of this case are expected to be released soon to the public if this person stays employed here.

      avatar
      HomeX Response
      6y
      HomeX has a thorough process for investigating and responding to any personnel incidents or complaints that seeks to ensure employee privacy. If you have any concerns about workplace incidents or are ever made to feel uncomfortable in a work context, we encourage you to reach out to your HR representative.

      Explore other reviews about HomeX

      5.0
      Apr 15, 2024
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      This has been one of the most fun and rewarding positions I have ever had in my career.

      Cons

      DEI is not the greatest in the field operations.

      1.0
      May 5, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you like a non traditional Monday to Friday schedule, this is the only pro to this job.

      Cons

      Low paying wage-$20/hr They offer incentives, but make it VERY hard to obtain them. VERY high volume call center, 70-100 calls a day! Rude and entitled customers you have to deal with! Management changes their minds on call taking procedures all the time! You get use to doing something, then the procedure is switched up randomly. They LOVE to micromanage their agents. They write you up for anything without giving warnings beforehand that you're on the brink. No appreciation for their CSR'S at all! No lunches or anything to build/keep morale in the call center.

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