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Hyperwallet

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Growing pains, poor work culture, stresspot - Anonymous employee Hyperwallet Employee Review

2.0
Nov 28, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary and benefits are good. The company outings are fully sponsored and fun. Everybody is focused and professional. Work gets done thanks to strong managers. Multicultural atmosphere. Adequately transparent management. The company is fair towards its employees, and is doing very well in its sector (plus breaking new ground every day), which is inspiring. The CEO and senior management have the staff's respect.

Cons

The company is growing very rapidly, so it's hiring a lot. However, it's also firing people at an alarming rate. Not a month goes by without a few people getting hired and a few people leaving voluntarily or getting fired (including senior employees). To make matters worse, there is absolutely *no* training program in place, and the IT department is atrociously inefficient in helping new or existing employees with their day-to-day problems -- it's very common for new employees to do absolutely nothing during their first few days because their computers haven't been set up properly by IT, or (yes, this happens) they haven't been supplied with a computer at all. All these factors, combined with the intense workload and high expectations, make the work environment *very* stressful, especially for people who have been hired for less than a year (who constitute about two-thirds of the company). The pressure is so intense that the salary, while high-ish compared to Vancouver, feels paltry at times. Working remotely is almost prohibited, which just makes things harder.

Explore other reviews about Hyperwallet

5.0
Dec 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Good salary and excellent company perks. Amazing people.

Cons

None at all at the moment.

4.0
Mar 29, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have worked at F500 companies that are not as clear on their direction and vision you will find in Hyperwallet. From the top down, people sincerely care about their co-workers and treat each other like family. The technical agility of Hyperwallet blows me away. It is a great place to work if you are someone who likes to actually be able to make a difference. People who do not put the customer first, do not take responsibility for their work, and are not dedicated to contributing to the corporate culture in a positive way do not last long here. There is no room for excuses or clock punching here. Because it is a fast-paced, growing company interested in being the gold standard, there are opportunities to learn a wider scope of work than just your discrete business area. Business leaders open the door to educate staff, promote learning and career growth on all levels.

Cons

You will find that there are not always templates to utilize or workflow processes in place that clearly define internal roles. People are used to just getting the job done. These things are being put in place as the structure of the company continues to grow. The technology is complex and takes at least 6 months to learn and is constantly changing.

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