The company struggles with ineffective and inconsistent HR practices around career development and promotion. There is no clear career path, and performing well in your role does not guarantee progression. In many cases, employees are expected to invent new roles to be considered for promotion.
Although HR policies and promotion criteria formally exist, they are not applied equally. Some employees are promoted frequently, while others receive little recognition regardless of performance, creating a perception of favoritism and informal networks influencing advancement. Communication from HR and leadership is unclear, expectations are not well defined, and good work is often undervalued. This inconsistency negatively impacts morale, fairness, and long‑term engagement.