A great customer service job - Sales Agent InsureandGo Employee Review

1.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

A fantastic customer service role where being robotic you will be rewarded. Good entry level place to start in working the phones and becoming more confident speaking to customers - Office location is great for lunch

Cons

Training was quite pointless towards the actual role at hand, very much felt like being back at school 'Sales Role in disguise' - This is a more customer service role Management are all to friendly when hunting you down No free car park for staff - Understandable given the location

Explore other reviews about InsureandGo

5.0
Feb 10, 2025
Recommend
CEO approval
Business Outlook

Pros

I truly enjoy my time here due to the inclusive and supportive work environment. The company places a strong emphasis on collaboration, making it easy to work closely with colleagues from different departments. It’s also incredibly rewarding to be part of a team where hard work is consistently recognised and appreciated. The benefits offered are excellent, and there’s a genuine commitment to creating a positive company culture. Day off for your birthday, pension, health-plan, vouchers etc. What I respect the most is the company’s dedication to diversity, ensuring that all voices are heard and valued. It's a great place to grow both personally and professionally."

Cons

As with any successful and expanding company, there are occasional challenges in adapting to rapid changes, which can lead to some bumps in the road or inefficiency while processes and systems are being refined. Though these are always overcome by the committed and focused teams.

1
4.0
May 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Plenty of work benefits, very compassionate and plenty of lovely staff, as well as great support. Close to city centre so plenty to do on lunch breaks, and not far from multiple train and bus stations/stops. Great if you enjoy a steady paced workplace.

Cons

Incentives are lacking, and overall office morale isn’t great. Very little career growth opportunities.

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