A fantastic place to work and develop professionally - Customer Experience Manager InsureandGo Employee Review

5.0
Jul 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Working at InsureandGo in the Customer Experience department has been incredibly rewarding. The management team is supportive and open to feedback, fostering a positive work environment. My colleagues are collaborative and always ready to help, creating a strong team spirit. The company values continuous learning, offering numerous opportunities for training and development. Their customer-centric approach makes the work fulfilling, as we strive to exceed customer expectations. Work-life balance is great, with flexible hours and remote work options. The inclusive and positive culture, along with excellent benefits, makes InsureandGo a fantastic place to work.

Cons

Due to rapid growth and expanding teams, communication between departments can occasionally be slow. However, the management team is actively working on improvements, and it doesn't significantly impact day-to-day work.

Explore other reviews about InsureandGo

5.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to work for, great social events

Cons

communication sometimes not great overall

1.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

A fantastic customer service role where being robotic you will be rewarded. Good entry level place to start in working the phones and becoming more confident speaking to customers - Office location is great for lunch

Cons

Training was quite pointless towards the actual role at hand, very much felt like being back at school 'Sales Role in disguise' - This is a more customer service role Management are all to friendly when hunting you down No free car park for staff - Understandable given the location

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