I love working here! - Customer Support Specialist Interface Employee Review

5.0
Mar 2, 2020
Recommend
CEO approval
Business Outlook

Pros

I have worked here for over 5 years. This is my first job straight out of college. A job which I thought would just be a stepping stone in my career, however was proven to be much more than that. If you show up every day (you would think that’s common sense for a working dedicated adult), work hard and have a great attitude (which I believe sums up a great employee) I guarantee you will succeed in this position and your hard work will be recognized. Like most things in life, what you put is what you get. I believe the people who haven’t had a great experience are the ones who fail to show up, want to do the very minimal with a bad attitude and think they are entitled for more without actually working for it. Everyone in this company is where they are because they have earned it. Management seems to be the one to blame but what’s the point of having a manager if they can’t actually “manage” without it being perceived as discrimination or playing favorites?

Cons

Benefits have changed this year

Explore other reviews about Interface

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A healthy work environment with a lot of opportunities to grow professionally. The pay, bonuses, and time off are all competitive, and upper management does a good job listening to employee concerns and feedback across different levels of the company. No workplace is perfect, but overall Interface has been a genuinely positive place to work, and I’m thankful to be part of this organization.

Cons

I don’t have any significant drawbacks, but it would be refreshing to see the Lagrange offices and work spaces updated to better reflect the creativity, and design expertise that we are known for.

2.0
May 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interface attracts genuinely talented, passionate people, my colleagues were some of the most skilled and inspiring professionals I've worked alongside. The company's sustainability legacy and mission, rooted in Ray Anderson's vision, is real and meaningful. The benefits and compensation are good, and the work itself can be rewarding and creatively fulfilling.

Cons

The culture is politically charged and performative. Optics matter more than genuine contribution, which takes a real toll on professional confidence. There are unwritten rules about how to behave and who you can speak to, and breaking them carries consequences. New hires are expected to be fully up and running within 1-3 months, which sets people up to fail in an already punishing environment. Work-life balance is poor, with a do-or-die intensity that feels disproportionate for a marketing setting. Career growth is largely an illusion. Roles lack defined upward paths, and the professional development offerings, including outside experts brought in for employee growth, did not deliver meaningful value.

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