Okay for entry level customer service positions - Technical Customer Support Advisor IntouchCX Employee Review

3.0
Oct 7, 2025
Recommend
CEO approval
Business Outlook

Pros

1. Good training 2. timely pay. 3. room for promotions.

Cons

1. Infamous for micromanagement. 2. No empathy towards operations team.

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IntouchCX Response
5mo
Hi there, We sincerely thank you for sharing your thoughts. At IntouchCX, we strive to ensure all employees have equal access to growth and development opportunities. We’d like to better understand your experience and investigate further on the issue to see if there is anything we can do on our end to find a solution. Would you be willing to share more information via our Contact Us page https://www.intouchcx.com/contact-us/ so we can forward this to the right team for investigation? Thank you for bringing this to our attention.

Explore other reviews about IntouchCX

1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Paycheck and computer provided by company.

Cons

Self managed. They blame employees or client for their ineptitude. Systems rigged against single mothers and foreigners.

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