IntouchCX interview questions
Average interview difficulty
Mostly positive interview experience
How others got an interview
- 14%OtherOther
- 11%RecruiterRecruiter
- 9%Employee ReferralEmployee Referral
- 9%In PersonIn Person
- 1%Campus RecruitingCampus Recruiting
- 1%Staffing AgencyStaffing Agency
Interview search
145 interviews
IntouchCX interviews FAQs
- Glassdoor users rated their interview experience at IntouchCX as 70% positive with a difficulty rating score of 2.44 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Team Lead and IT Generalist rated their interviews as the hardest, whereas interviews for Training Coordinator and Customer Care Representative roles were rated as the easiest.
- The hiring process at IntouchCX takes an average of 14 days when considering 50 user submitted interviews across all job titles. To compare, the average duration of hiring at similar companies like BlackRock, Inc. is 14 days, Fabricated Software, Inc. is 2 days, and Apple Inc. is 21 days. Candidates applying for Customer Service had the quickest hiring process (on average 1 day), whereas Customer Service Representative (CSR) roles had the slowest hiring process (on average 63 days).
- Common stages of the interview process at IntouchCX according to 50 Glassdoor interviews include:
Skills test: 19%
Phone interview: 17%
Background check: 15%
One on one interview: 15%
Personality test: 14%
IQ intelligence test: 6%
Group panel interview: 5%
Other: 4%
Presentation: 3%
Drug test: 1%
Here are the most commonly searched roles for interview reports -
- Customer Service Representative(207) ;
- Customer Service Representative (CSR)(94) ;
- Team Leader(56) ;
- Senior Consultant(40) ;
- Customer Service Agent(27) ;
- Team Lead(23) ;
- E Support Officer(20) ;
- Operations Manager(16) ;
- Customer Service(13) ;
- Training Facilitator(12) ;
- eSupport officer(12) ;
- IT Generalist(11) ;
- Trainer(11) ;
- Subject Matter Expert (SME)(10) ;
- Agente Telefónico(8) .
