Long shifts - Customer Service Representative IntouchCX Employee Review

3.0
Nov 18, 2025
Recommend
CEO approval
Business Outlook

Pros

The company has a variety of programs and they offer a good pay depending on you English level and the program they hire you for.

Cons

They only pay the hours you're connected. That means that your break and lunch is time off. There is no additional benefits besides law's.

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IntouchCX Response
6mo
Hi there, Thank you for taking time to leave us a positive comment. We’d really appreciate it if you could share more details about your concern or situation so we can look into it further. Our team is actively committed to supporting you and resolving any issues you may have faced. Please visit our contact page at https://www.intouchcx.com/contact-us/ to connect with us directly.

Explore other reviews about IntouchCX

1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Paycheck and computer provided by company.

Cons

Self managed. They blame employees or client for their ineptitude. Systems rigged against single mothers and foreigners.

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