About the interview - Customer Service Representative IntouchCX Employee Review

Explore other reviews about IntouchCX

5.0
Oct 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits and work from home

Cons

Long hours and high metrics

avatar
IntouchCX Response
4mo
Hi there, We appreciate you for taking time to leave us a fantastic 5-star rating. We're sorry to hear about your concerns with your schedule. We strive to provide work-life balance for all of our employees, and we're sorry we fell short of your expectations. If you have any additional feedback or concerns, we encourage you to reach out through our contact page: https://www.intouchcx.com/contact-us/. Your feedback helps us evaluate and improve our practices to better support our teams in the future.
1.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no pros to work for this company. This is the worst place I’ve ever had to work in my life.

Cons

The working conditions are terrible. The equipment is terrible. Management is terrible. Schedules are terrible. HR is terrible. This is a nightmare run for your life.

2
See reviews by: Helpful|Rating|Date|All