IntouchCx review - Subject Matter Expert (SME) IntouchCX Employee Review

3.0
Jul 3, 2023
Recommend
CEO approval
Business Outlook

Pros

401k, Insurance, PTO after a year, easy to move up, work from home, equipment provided. I had the best team lead/ SL

Cons

Insurance does not cover anything for weight loss which is not ideal when you work 40 hours a week at a desk. They will hire just about anyone and when needs demand it will promote people that are not qualified or should be in that position. There is no job security even if you are a great employee who has proven themselves because if your program sunsets and there is not another program to move you to you are let go, sometimes without notice. My program is sunsetting and we are all being let go even though my team is all tenured, have proven themselves, have great stats, and attendance. They offer incentives but sometimes do not follow through with those incentives. Do not believe anything promised unless it is in writing. No paid holidays.

Explore other reviews about IntouchCX

1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Paycheck and computer provided by company.

Cons

Self managed. They blame employees or client for their ineptitude. Systems rigged against single mothers and foreigners.

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