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      IntouchCX

      Engaged Employer

      IntouchCX reviews

      Starting CSR position - Customer Service Representative (CSR) IntouchCX Employee Review

      3.0
      Jun 1, 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great community of fellow Agents that take every and any opportunity to assist new agents Company hires with the intent to keep you 100% work from home Company computer

      Cons

      Low wage Alot of incoming calls Leadership is not polished No raises

      avatar
      IntouchCX Response
      1y
      Hi there, Thank you for sharing your experience. We’re glad to hear that you initially had a positive experience with the management and opportunities for growth. we strive to support our employees throughout their journey with us. If you have any additional feedback or concerns, we encourage you to reach out through our contact page: https://www.intouchcx.com/contact-us/. Your feedback helps us evaluate and improve our practices to better support our teams in the future.

      Explore other reviews about IntouchCX

      1.0
      Jun 29, 2026
      Data entry
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paycheck and computer provided by company.

      Cons

      Self managed. They blame employees or client for their ineptitude. Systems rigged against single mothers and foreigners.

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