Culture - Customer Service IntouchCX Employee Review

1.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

The interview process was quite fair. First, you fill in your information, and then you receive a call. After that, it's a last in-person interview.

Cons

The company has an attendance points system and an old system called Avaya. It really is micromanagement to the max. The pay is not good considering that there's a range that is promised but never given.

Explore other reviews about IntouchCX

1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Paycheck and computer provided by company.

Cons

Self managed. They blame employees or client for their ineptitude. Systems rigged against single mothers and foreigners.

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