Overworked and Undervalued Staff - Anonymous employee Intrax Employee Review

2.0
Dec 7, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get to work with international organizations and people while based in San Francisco. The HQ non-management staff are young, well-traveled, and multilinguists. Everyone tends to clock out at 5pm or 5:30pm at the latest.

Cons

There is a major disconnect between the senior management and the rest of the company. The CEO is holed up in his office and never engages with anyone below senior management - and I mean even saying hello. He is missing an opportunity to make this company be and do so much more. He cuts or changes programs every quarter, which I would have understood or respected more if that actually turned a profit or if he took time to communicate with the staff most directly connected to the meat of the programs. The pay is extremely low for how expensive San Francisco is and how high the job demands are. Many staff (usually the entry level and mid level professionals) do the jobs of 2-3 others but their pay does not reflect that. Intrax stretches its employees thin and that's why the turnover rate is so high. In 1 year at HQ you could be happy to recognize 15 of the 70-100 employees because so many people leave or are fired or let go per year. Morale is low because of this. Hiring new staff every quarter decreases productivity, which the CEO mistakes for failing programs, so he cuts the programs - which makes it more difficult for everyone to do their jobs well.

Explore other reviews about Intrax

5.0
Sep 30, 2025
Recommend
CEO approval
Business Outlook

Pros

During my Trainee program, I was surrounded by friendly and approachable people who were always willing to help me. The work culture was positive and collaborative, which made it easy to learn and grow. I gained valuable professional experience and felt welcomed as part of the team from the very beginning.

Cons

Honestly, there were very few downsides. The only real negative was that the program felt too short - I would have loved the opportunity to stay longer.

2.0
Jul 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Reimbursements, Easy Work, Travel Opportunities

Cons

Everything, very disorganized training and learn as you go kind of thing but they smile in your face and make it seem as if their supportive when actually they are monitoring your every mistake and everyone is always afraid to show up authentically

2
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