review - Help Desk Technician JAXPORT Employee Review

5.0
Nov 4, 2021
Recommend
CEO approval
Business Outlook

Pros

Work life balance Nice people Learned a lot Great starting Job

Cons

Some upper management can be hard to deal with Customer Service is always difficult

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5.0
Dec 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Office is casual, coworkers are nice and the job is very clear about roles and responsibilities.

Cons

no cons. job requires you to drive to other locations if you don't like that

1.0
Oct 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent Pay for area (but not on par with competition), PTO is ok.

Cons

Management within the Operations department is horrible. They will fabricate stories, make false reports, cover up incidents and more. Safety is not a top priority, you will become an outcast should you decide to try and raise a concern. Want proof? Review their Lock Out/ Tag Out program and the last time is was actually used and documented within the maintenance system.

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