Challenging and discouraging time to be part of the organization - Anonymous employee JD Power Employee Review

1.0
Mar 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work, exciting business, rapid change

Cons

It was clear that JDP needed change, and the introduction of new leadership initially felt like a logical step forward. However, it quickly became evident that these changes were not designed with employees in mind—especially those who have dedicated years to building the company from a collection of smaller businesses into the successful organization it is today. The new CEO appeared to come in with a singular focus: preparing the company for sale. This direction brought a sweeping overhaul of leadership, with many executives from Sterling stepping in and replacing long-tenured leaders who had deep institutional knowledge, genuine care, and passion for the business. The focus shifted toward packaging the company for potential buyers, with leadership seemingly positioned to benefit financially, while employees who have invested their careers here are left to navigate the fallout. While some level of reorganization and alignment was necessary, the speed and execution lacked thoughtful consideration and a true understanding of the business’s complexity. Practices from Sterling were applied in a way that didn’t translate well, and in the process, the culture that once defined JDP has been steadily dismantled. One by one, the people and elements that made this company special are being removed. At the same time, there is increasing pressure to find cost savings, despite the company’s continued success. It’s difficult to reconcile these demands with the significant investment in new leadership at much higher compensation levels, alongside questionable spending decisions. Meanwhile, meaningful programs like the Western internship are being cut. Morale has taken a significant hit. It’s become common to hear about colleagues being exited, only to see more “friends” brought in shortly after. The remaining leaders who truly care are doing their best to support employees, but many are stretched thin and facing burnout. There is a growing sense of uncertainty about what comes next. With the current economic climate, many employees feel stuck, which only adds to the frustration and anxiety.

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JD Power Response
2mo
JD Power is focused on building a strong foundation for long-term growth that recognizes the value and importance of our talent – whether long-term or new to our company. We are committed to open communication at every level of the company. It is important that employees understand how their work contributes to the company’s growth and are excited by the opportunities ahead. As an active yet anonymous employee, we hope you will reach out directly to your supervisor and/or your P&C Business Partner so we can talk further about your concerns. Thank you, JD Power

Explore other reviews about JD Power

5.0
Aug 12, 2025
Recommend
CEO approval
Business Outlook

Pros

unlimited PTO, supportive managers, flexible schedule, Great benefits

Cons

lots of travel can get exhausting but its still worth it

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JD Power Response
9mo
We are glad to hear you find the role rewarding and enjoy the flexibility, benefits, and support available to you. Travel is a core part of this particular position, and while it can be demanding at times, we’re glad to see you find it worthwhile. Managers are expected to hold regular 1:1s with their teams, and we encourage employees to use these meetings to share feedback, ask questions, and stay connected. We encourage you to speak with your manager or HRBP if these are not already set up as a regular occurrence on your calendar. Thank you, J.D. Power
2.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

JDPower employs smart, hard working people. Most of the associates want to drive revenue and make the company successful.

Cons

JDPower is not fair to its employees, and they really don't care if you've worked hard, produced, and generated strong revenue for them. Their record of treatment and promotions for women is abysmal. Specifically in FSAAS, the leadership does not advocate or care about women leaders.

7
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