Constant leadership turnover and lack of stability - Anonymous employee Jimdo Employee Review

Dear former Jimdoer, Thank you for taking the time to share your experience with us—the positives as well as the challenges. We appreciate your honesty and the years you dedicated to Jimdo. It’s great to hear that you benefited from opportunities to collaborate across teams and build diverse skill sets. Cross-functional teamwork is something we value and strive to foster at Jimdo. As you probably remember, one of our core values is "We deliver as a team," and we truly believe in the power of collaboration! At the same time, we hear you—leadership changes and team restructures can create uncertainty, and we recognize that consistency and clear communication are essential for a positive work environment. At Jimdo, we’ve had to make changes in order to serve our customers best as we evolve in response to market challenges and shifts in the external environment. Change is the only constant, and we do require a high degree of agility in our teams and leadership. Many Jimdoers find the opportunity to work with different leaders and teams refreshing and crucial for their personal development. Regarding turnover, our voluntary turnover was a mere 8% in 2024, which is far below market standard. We set high expectations for both performance and alignment with our company values. Involuntary turnover was largely driven by employees who do not live our company values and/or who are not performing and thus are letting their teams down, so we owe it to our teams to proactively deal with these situations. Over the past year, we’ve been focused on improving leadership consistency, strengthening communication, and ensuring that when changes happen, they are handled with transparency and respect. We still have work to do, but we are committed to making Jimdo a place where employees feel supported, recognized, and empowered in their roles. Your feedback is a valuable reminder of where we need to continue improving, and we truly appreciate it. We wish you the best in your next chapter and thank you again for your contributions to Jimdo.