Pros
The only pros is the firm's ability to pay a somewhat decent salary (meaning, compared to other firms, the salary is decent, but definitely not commensurate to the amount of work, stress, mistreatment, and limitless subordination).
Cons
The attorneys gossip and read novels and get paid six figures while the case managers make less than half of the attorneys' pay and are responsible for EVERYTHING. The attorneys have devised a process whereby they limit (or, in most instances, completely avoid) their amount of work, client interaction, document preparation, etc., while charging the paralegal or case manager to do all of the above. On any given day, you can walk into the Nugent law firm and see the attorneys reading books or watching their dogs at doggy day care via computer screens, while the support staff are under extreme and unthinkable amounts of pressure handling humanly impossible caseloads. The attorneys have structured it this way for several reasons, and none of these reasons are for the benefit of legal support staff. It appears that, to the key members of the firm, it is fashionable to mistreat support staff in more ways than one. One cannot imagine that they behave this way to satisfy some need to be cruel: These are ignorant people who believe that mistreating employees will reap results for the Firm. I know this makes zero sense (shocker), but it is a reality.