Management - Store Manager Kay Jewelers Employee Review

3.0
Sep 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Great benefits, large company so lots of room for growth, unlimited earning potential, coach mentor train your own team. Customer service focused.

Cons

Long holiday hours, special event overload in summer, micro managed, no work life balance , cant have two days off in a row.

Explore other reviews about Kay Jewelers

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Jewelry Repairs Lifetime Protection Plans Custom Design Personalized Jewelry Custom Options Jewelry Appraisals Assess Jewelry Value Free Expert Styling Free Cleaning & Inspection Jewelry Upgrades

Cons

Just like in any sales setting, Overcoming sales objections by reframing every customer’s concerns. By responding to provide solutions and explaining how issues can be resolved and how processes are performed is critical.

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

-Further developed sales skills -Increased product/market knowledge -Employee discount

Cons

-Sporadic Schedule -Very low pay and pathetic commission rate -Politics within the entire company -Poor leadership -Not much room for professional development -Would have to split sales commissions/numbers with others even if they swoop in and pitch in a few words to sales pitch/conversation

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