Commission Structure kind of crappy - Sales Kay Jewelers Employee Review

2.0
Dec 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Employee discount is great on a lot of items. You aren't able to buy the warranty, but you get repairs at cost, so it kind of evens out.

Cons

Commission structure doesn't make a lot of sense. It's based on the entire store's success rather than just individual success.

Explore other reviews about Kay Jewelers

5.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome work environment every day

Cons

There are times of the year where it’s slow.

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Jewelry Repairs Lifetime Protection Plans Custom Design Personalized Jewelry Custom Options Jewelry Appraisals Assess Jewelry Value Free Expert Styling Free Cleaning & Inspection Jewelry Upgrades

Cons

Just like in any sales setting, Overcoming sales objections by reframing every customer’s concerns. By responding to provide solutions and explaining how issues can be resolved and how processes are performed is critical.

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