stay away - Anonymous employee Kay Jewelers Employee Review

1.0
Jul 22, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

pay and benefits are good and making great friends and meeting very nice people. great discounts

Cons

They will right and terminate managers or make stressful on them and as a result lot of managers and assistant managers are quitting. Retention rate is too high its a revolving door! once you are a manager, that's it no more career advancement. commission rate is not worth the hassle when everything is online and the web service/ employees disparages the staff in the stores and corporate doesn't care .They are more focused more on the the ecommerce than the people in the stores. I can go on and too much to talk about.. You will be more appreciated at other companies

Explore other reviews about Kay Jewelers

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Jewelry Repairs Lifetime Protection Plans Custom Design Personalized Jewelry Custom Options Jewelry Appraisals Assess Jewelry Value Free Expert Styling Free Cleaning & Inspection Jewelry Upgrades

Cons

Just like in any sales setting, Overcoming sales objections by reframing every customer’s concerns. By responding to provide solutions and explaining how issues can be resolved and how processes are performed is critical.

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

-Further developed sales skills -Increased product/market knowledge -Employee discount

Cons

-Sporadic Schedule -Very low pay and pathetic commission rate -Politics within the entire company -Poor leadership -Not much room for professional development -Would have to split sales commissions/numbers with others even if they swoop in and pitch in a few words to sales pitch/conversation

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