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      Keywords Studios

      Engaged Employer

      Keywords Studios reviews

      Best BPO Company I Ever Worked For - Customer Service Associate Keywords Studios Employee Review

      5.0
      Dec 19, 2022
      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary is basically competitive compared to other non-voice accounts within the area. Leadership team is composed of really great leaders who would show they care for their agents. Management overall is great.

      Cons

      Very little incentive provided but it's quite being compensated with the salary so not really a complaint for me.

      avatar
      Keywords Studios Response
      3y
      Great to hear your feedback, thank you. And thank you for being here with us! For any concerns you may have, please do reach out to your local HR team. There are listening!

      Explore other reviews about Keywords Studios

      5.0
      Feb 15, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing experience with the leads for the interview

      Cons

      was very quick. Typically 20 mins

      avatar
      Keywords Studios Response
      3mo
      We appreciate you sharing your experience, thank you very much!
      2.0
      Apr 15, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - I like my peers, they're funny and young (not Courtney)

      Cons

      where do i start.. - This job is remote, but you are forced to ONLY work from home. You can't even go two minutes down the street. As if we're working on some ultra private government content. Let me reiterate, YOU CANNOT WORK ANYWHERE OTHER THAN YOUR HOME. As if we are quarantined. - 30 minute unpaid lunch that you have to work off at the end of the day (as if we are minimum wage service workers not working a 9-5) - Extremely low pay, pay us like dogs - Leadership has a huge stick up their butts - You are basically on call all the time, they expect you to respond within 10 minutes of any message, and if you dont, you're in trouble

      avatar
      Keywords Studios Response
      1mo
      Thank you for your feedback. We’re pleased you enjoy your social dynamic and connections within your studio. We appreciate your input on remote work, compensation, and internal processes. We are committed to balancing employee needs with partner security and will continue to prioritize professional growth. Thanks again for taking the time to share your feedback and please feel free to reach out to your local HR if you’d like to discuss this further.
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