Club Staff - "Club Staff" -front Desk LA Fitness Employee Review

4.0
Sep 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Lenient with schedules, hourly + commission pay for operations department which is nice considering low requirements for "club staff" (front desk) position. Not a difficult job, just have to learn the system and policies and stick with it. Will be required to make lots of phone calls as front desk employee to reach club goals set by corporate. Some advice, it's okay be a little nosey when it comes to your work, pay attention to how the managers handle things, you'll learn things they don't show you during training.

Cons

Not much room to progress unless you have a degree, even then it'll take a while. Relatively high turnover rate for all departments. HR doesn't always take complaints seriously, especially if involving managers. The most they usually get is a slap on the wrist.

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5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work environment lots of breaks

Cons

No cons it’s a great environment

1.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Free access to the gym?

Cons

Pressured/forced to come in early without pay. Overwhelming amount of responsibility. Told not to take 10 minute paid breaks. Threatened job security over small things. Continuously adding new responsibilities, tasks, requirements for minimum wage. Taking commission if a payment declines or cancelation within 2 months of earning commission, it is subtracted from your pay or future commission.

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