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      LOFT

      Engaged Employer

      LOFT reviews

      good job - Customer Service LOFT Employee Review

      3.0
      May 29, 2025
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      the people and the location

      Cons

      commission structure and the stock

      avatar
      LOFT Response
      7mo
      Hi, Thanks for taking the time to share your feedback. We're glad to hear that you enjoyed working with the team and that the Manchester location worked well for you. We appreciate your thoughts on commission structure and stock availability – both are areas we regularly review to ensure we're supporting our teams and meeting customer needs. Over the last 12 months we've done a lot of work to consolidate our range so that we are able to offer better stock availability. We wish you all the best in your next role.

      Explore other reviews about LOFT

      5.0
      Sep 22, 2022
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I loved working there, it was an awesome experience

      Cons

      It was a good one so none

      avatar
      LOFT Response
      3y
      Thank you for taking the time to write your review. We're really pleased that you're enjoying your time with LOFT
      3.0
      Jan 4, 2023
      Sales lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Depending on the people you work with the job is manageable and can be easy to do.

      Cons

      Can be understaffed which puts workload on current team members. Higher ups are not your friends or have your back. Corporate is very customer first but to the extent that the team isn't always respected. Pay is not a living wage.

      avatar
      LOFT Response
      3y
      Thank you for taking the time to write a review. We've invested heavily over the last 2 years in our systems and infrastructure. We're not too sure what you mean by "corporate" this in't a term we use within LOFT uk. As an employer we do pay above "real" living wage which is actually more than "national" living wage. We always try to be inclusive and supportive of all our staff, however within any business you may not be "friends" with all your colleagues.
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