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      LOFT

      Engaged Employer

      LOFT reviews

      3.3

      42% would recommend to a friend

      (53 total reviews)
      avatar

      Benjamin Hall

      61% approve of CEO

      45% positive business outlook

      Ratings by category

      3.1

      Diversity & inclusion

      3.0

      Culture & values

      3.0

      Work/Life balance

      2.9

      Senior management

      2.8

      Career opportunities

      2.7

      Compensation and benefits

      LOFT has an employee rating of 3.3 out of 5 stars, based on 53 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LOFT employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      53 reviews
      4.0
      Sep 8, 2025

      good community

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people to work with

      Cons

      Can be very busy at times

      avatar
      LOFT Response
      7mo
      Hi, We're really pleased you're enjoying working with the team in Manchester. We're proud of the community we've built at LOFT, and it's great to hear that comes through in your day-to-day experience. We know it can get hectic at times (particularly during our peak season!), and we're always looking at ways to support the team during busy periods. Please do let any of the managers know if you've any ideas as to how we could help. Thanks for being part of the LOFT Team.
      3.0
      May 29, 2025

      good job

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      the people and the location

      Cons

      commission structure and the stock

      avatar
      LOFT Response
      7mo
      Hi, Thanks for taking the time to share your feedback. We're glad to hear that you enjoyed working with the team and that the Manchester location worked well for you. We appreciate your thoughts on commission structure and stock availability – both are areas we regularly review to ensure we're supporting our teams and meeting customer needs. Over the last 12 months we've done a lot of work to consolidate our range so that we are able to offer better stock availability. We wish you all the best in your next role.
      1.0
      Apr 27, 2025

      Gaslighting when made redundant

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay Great co workers friendly Location

      Cons

      Avoid this company if you want stability, I was made redundant last year. Despite the company senior management explaining that the company’s financial performance is plummeting and they are not meeting wider goals by end of year and will therefore have to make redundancy. The same day they told me I was one of the staff being made redundant to my shock in my formal letter it claimed it was due to my personal performance. This contradicted what they said earlier that day as I was under the impression my personal performance was satisfactory. Be aware of this company as they like to twist the truth and will not admit they are not performing well.

      avatar
      LOFT Response
      7mo
      Thank you for your feedback. We're sorry to hear you're unhappy with how things ended. We take all employment decisions seriously and handle them in line with proper processes and documentation. Whilst we can't discuss individual circumstances publicly, we'd encourage you to reach out directly if you have any outstanding concerns about your departure. We appreciate the positive comments about your colleagues and wish you well in your future career.
      Viewing 1 - 3 of 53 Reviews
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      ReviewsLOFT reviews

      Glassdoor has 69 LOFT reviews submitted anonymously by LOFT employees. Read employee reviews and ratings on Glassdoor to decide if LOFT is right for you.