Pros
The pay is decent and competitive, although it's not the absolute top in the market. There are plenty of chances to learn and make an impact on the customer experience. Beyond the basic compensation, there are some nice perks like free food for early birds or late-nighters, and a flexible PHP benefit that can be used for things like health, gym memberships, or even pet expenses. The company seems to be heading in the right direction to give Shopee a run for its money, especially with some attractive deals for buyers. The company is quite strong when it comes to operational efficiency. If you do well, there's a lot of room to move laterally to other markets (countries) or roles
Cons
The PH CEO occasionally takes notice of those who arrive late or leave early. The PH CEO often publicly acknowledges employees who work late into the night or on weekends. It appears that the emphasis is placed more on the time spent in the office rather than the quality of work produced in a shorter time frame. From a strategic perspective, the company seems to be narrowly focused on what Shopee is doing, potentially missing out on broader opportunities for Lazada beyond direct e-commerce competition. There seems to be limited involvement of junior employees in setting long-term strategic directions, as most decisions are made top-down, which can be efficient but may hinder collaboration and creative thinking. It appears that HR does not actively address employee feedback or sentiment. Performance appraisal 100% dependent on direct manager only. There's no established practice of peer or upward feedback.