Harassment, red tape, gaslighting and hostility - Account Executive LearnUpon Employee Review

1.0
Nov 21, 2024
Recommend
CEO approval
Business Outlook

Pros

The job was somewhat autonomous

Cons

- Internal processes are awful. I had a ticket raised by a client go unresolved and untouched for almost 6 weeks. LearnUpon flaunts the not very original "Customer at the heart of everything we do" slogan. Not sure ignoring customer enquires aligns with that. - My ideas were undermined and it was said I seemed "triggered" when I sharing ideas. - My requests for help and assistance were weaponised against me instead of taken seriously. - A lot of middle management hires during my time at this company were undoubtably as a result of nepotism. - Overall, this was a company that did not stick to its values of leading by example. The bottom line is it was hostile, unsupportive and unresourceful. If you care about your development and mental health. I would not apply to work here.

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LearnUpon Response
1y
Hi there, Thank you for taking the time to share your feedback. Providing excellent service to our customers and a positive working environment for our team members are priorities for us. If you'd like to discuss your feedback in more detail, please reach out to peopleops@learnupon.com.

Explore other reviews about LearnUpon

5.0
Apr 29, 2025
Recommend
CEO approval
Business Outlook

Pros

If you’re looking for a place where your ideas matter, your teammates have your back, and leadership actually knows your name and your dog’s name, LearnUpon is it. From a sales perspective, this is the dream: ✅ A product people actually want ✅ Clear direction without micromanagement ✅ Leadership that’s transparent, approachable, and doesn’t pretend to know everything (refreshing, right?) ✅ Revenue targets that are ambitious but not soul-crushing The vibe here is “get stuff done and have a laugh doing it.” My calendar has a healthy mix of pipeline reviews and random Slack debates about the best office snack (spoiler: it’s not rice cakes).

Cons

Look, no place is perfect. We’re still ironing out a few systems as we scale—like that one tool that requires a full moon and three support tickets to log in—but it’s all part of the growth journey. And no one’s too precious to roll up their sleeves.

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