LearnUpon reviews

4.2

84% would recommend to a friend

(131 total reviews)
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Brendan Noud

90% approve of CEO

81% positive business outlook

LearnUpon has an employee rating of 4.2 out of 5 stars, based on 131 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The LearnUpon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

131 reviews
2.0
Mar 20, 2023

Culture and hope is gone.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people who work at LU are amazing. Empathetic, compassionate, caring.

Cons

- Zero diversity. Don't have these campaigns about diversity and then fail to hire anyone in those demographics. They created an office in Utah which doesn't help further this notion. - The fun culture that made us perform so well as a company is gone. It feels like the core of the CX team as a whole (Success, Support, Implementation) has been burned to the ground, and leadership is constantly trying to change things for the worse. If you have to change things that much, you're the problem. - Healthcare costs in the US have skyrocketed. The poor pay raises (1-2%) are negated by how insanely expensive it is for health insurance. Absolutely zero response from the people ops team on why the company continues to do nothing. - Sales team seems to be unfairly propped up and treated like royalty. The whole team gets flown to Dublin, doesn't perform well, and they do it again. Why not reward those who actually do well?! - They just had layoffs, and many of us were shocked at those who were let go...and those who weren't. It was not handled well. - Pay, especially in the US, is pretty far below the norm at other companies. I've begun looking for other jobs, as my patience is gone.

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LearnUpon Response
3y
Hi there, Thanks for taking the time to leave us a review. Our Talent Team aims to find the best Luppers possible who will work together in a friendly and supportive team, so we appreciate your callout on this. In terms of diversity, we aim to have an open and inclusive environment where all Luppers celebrate diversity. As a learning company, we have implemented a DEI program to allow us to share and learn from each other on key issues around diversity and inclusion and we strive to maintain an inclusive environment for all our Luppers. Unfortunately we were one of the many companies who had to implement redundancies earlier this year which were managed in the most sensitive way possible. Even though we had layoffs, we felt it was important to recognise employees this year with promos and salary increases. It was also important for us as a company to gather our Sales org and partner teams for our Sales Kick Off event to communicate LearnUpon’s commercial strategy for FY24. We also hosted a virtual event for our Engineering and Product teams to communicate LearnUpon’s product strategy for FY24, and our first LearnUpon Connect conference in New York to bring our Customers together with our CX team. We hear you on the current health benefits costs and a big focus of the People team is to reevaluate our alternatives. We understand the impact it has had this year, which is why we have also increased our contributions to help offset some of these costs. We're a company that believes in open and constructive feedback, so if you would like to discuss this further or have any other thoughts to share, please email us at peopleops@learnupon.com.
3.0
Apr 5, 2023

High hopes dashed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Majority of people are wonderful to work with Culture WAS amazing

Cons

Execs have never been execs anywhere else and it shows. There was a round of unnecessary layoffs earlier this year that show the company lacks foresight and financial planning and maturity. The roles that were eliminated shows that company is putting their hopes in a couple new unproven leaders rather than employees that were already invested and performing well. It is a shame because initially the culture at LU was the best I had ever seen. US benefits are the worst I've ever had by far.

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LearnUpon Response
3y
Hi there, Thanks for taking time to leave your review. If you would like to discuss your feedback further, you can email the People Team at peopleops@learnupon.com.
4.0
Feb 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Good way to get started in tech sales in a relatively easy-going sales job. Great Business Development Managers and teams. C-suite execs are great people. Great time off policy.

Cons

Quite low pay for SDR/BDR roles compared to same positions elsewhere. A fair amount of friction between Sales team and Business Development Team. Some people at the VP level lead with ego - they seem to enjoy being seen successful while lacking humility and true leadership qualities that the upper C-suite execs (and many employees for that matter) all possess.

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LearnUpon Response
2y
Hi Lupper, Thanks for being part of LearnUpon and for taking the time to leave us a review! We encourage feedback and transparency within LearnUpon, so if you would like to discuss this further, please email us at peopleops@learnupon.com.
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Glassdoor has 132 LearnUpon reviews submitted anonymously by LearnUpon employees. Read employee reviews and ratings on Glassdoor to decide if LearnUpon is right for you.