Great people and remote work, but clarity needed - Customer Account Manager Learning Pool Employee Review

4.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work THE PEOPLE ARE AMAZING Company is at a great inflection point that if they get things right they will take the market by storm Transparency and ability to speak up Great pay and opportunity!

Cons

History of accounts isn’t the best A lot of change so have to navigate with not as much clarity Not as much visibility in terms of knowing what is working currently and what is not

Explore other reviews about Learning Pool

5.0
Sep 16, 2025
Recommend
CEO approval
Business Outlook

Pros

1. New leadership has brought positive changes to the organization. 2. Decisions have been made in the best interest of the company and foster a culture of open collaboration. 3. Management actively listens to feedback and works to improve processes. 4. Focus on strengthening the North American sales team through in person onboarding bootcamps has improved collaboration and relationship building.

Cons

1. Sales enablement resources need further development, though efforts are underway. 2. Limited tooling creates occasional barriers to efficiency.

1
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Learning Pool Response
6mo
Thank you for such a thoughtful and balanced review - it’s great to hear that the changes we’ve made are landing well and helping to create a more collaborative, focused environment. We know there’s still work to do when it comes to enablement and tooling, and your feedback is a helpful reminder of where to keep investing our energy. The progress we’ve made in onboarding and strengthening the North American team has been a real bright spot, and it's brilliant to hear that reflected in your experience. We really appreciate your belief in the direction we’re heading - and we’re glad to have you on the journey.
2.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work. Occasional trips to Ireland.

Cons

No employee review process or diversity in leadership. Will fire you without any notice or PIP. Toxic Management and nepotism.

3
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