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Learning Without Tears

Engaged Employer

Chaos - Manager Learning Without Tears Employee Review

2.0
Dec 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Some people really do like the product.

Cons

Product is out-dated in appearance. Same program for decades. New technology is confusing for customers to get started and support is very limited. Customer Service and Tech Support is a MESS. Many, many changes in upper management have led to a lot of changes and the right hand doesn't know what the left hand is doing. Sense of imperialism by some people.

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Learning Without Tears Response
5y
Thank you for taking the time to post a review, and for being honest. We know we could do better, and we work hard to keep improving. We want every stakeholder experience - customer, employee, school, teacher, supplier, partner, etc. - to be great. The student experience is the most important - and we've been committed to that for 40 years. Because “people really do like the product,” as you point out, LWT was already on a growth track before the pandemic. Now, that growth is super-charged - we have the answers to the questions being asked. Education is facing many changes, and so are we - with new people, products, services, etc. LWT is committed to continuous improvement in all areas. You’ve given good “Advice to Management” - we want every “bee” working in the LWT hive to be engaged and sharing good ideas. There are a number of ways that happens: through a manager; via email to HR; writing for the blog or newsletter; on social media; at Town Halls; or by filling out the employee survey (look for the next one in the spring). Good ideas can come from anywhere. Thanks for that “Positive Outlook.” There is a lot to be positive about at LWT. Thank you again.

Explore other reviews about Learning Without Tears

5.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Mission-driven company doing meaningful work that truly supports educators and children. The team is collaborative, passionate, and full of people who genuinely care about the product and each other. There’s a strong sense of ownership - you’re trusted to manage your work without micromanagement. Leadership is accessible, and cross-functional collaboration is encouraged. The company offers solid flexibility, which supports work-life balance, and there’s a consistent focus on improving processes and products. If you’re motivated and solutions-oriented, there’s room to make a real impact.

Cons

Growing pains and evolving processes

5.0
Jul 18, 2025
Recommend
CEO approval
Business Outlook

Pros

- open ended martial - sensory inclusive - research based

Cons

- expensive to implement - could adapt but much easier but the program directly from HWWT.

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