Pros
My team members who provide patient care give it their all - work way beyond the hours they are paid for, and truly care for the patients we serve. We want to do the best we can to help our patients and families.
Cons
Staffing has been cut to levels that cannot sustain adequate care of patients. There is virtually no continuity of care, and minimal help is available to patients who call in requesting assistance. If they aren't sent to voice mail... It is like working in a MASH unit - making do with any bit of help available. There is no time or staffing to be proactive in managing patients symptoms or caregiver issues. It is putting out fires and trying to rectify situations that have turned out badly. The staff we have try their hardest, but there simply are not enough of us.