A company that talks about wellness but forgets about the well-being of the people who work there - Customer Care Administrator Lifeplus Employee Review

1.0
Nov 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Health-focused products and friendly coworkers who tried to make things bearable.

Cons

The environment felt draining, not uplifting. Workloads were heavy, systems were outdated, and leadership rarely acknowledged effort. The emphasis on positivity felt forced - a mask over poor organization and low morale. It's hard to promote wellness when the staff behind it is worn thin.

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Lifeplus Response
2mo
We’re pleased to hear that you valued the products and the support from your colleagues. We’re sorry to hear that your overall experience didn’t feel as positive as expected. We recognise that workload, systems and day to day working environment can all influence how people feel at work, and these experiences can naturally vary from person to person. We also appreciate your reflections on employee wellbeing. Creating a supportive environment is important and feedback like this helps provide a broader understanding of different experiences. Thank you for taking the time to share your feedback.

Explore other reviews about Lifeplus

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The highlights for me are the training, consistency, and teamwork. Managers are very clear about their expectations and give people access to all the resources they need to do their jobs well. Continuous improvement is encouraged, so if you stay focused, you’ll definitely be able to build new skills. Whenever challenges come up, I know my team is there to help me.

Cons

Manufacturing work is demanding, with strict requirements and deadlines.

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

- Help customers with a wide range of concerns - Learn more about health and wellness products - Opportunities to build confidence and experience - Strong focus on quality and service standards - Good compensation and benefits package

Cons

Performance standards are closely monitored, which can create additional pressure.

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