Flexibility and friendly environment - Anonymous employee Lifeplus Employee Review

5.0
Apr 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good initial training and steady support while you get up to speed - Work from home most days and flexibility in shifts - Clear processes for handling different customer situations - Colleagues are friendly and easy to work with - Competitive pay and good health and wellness benefits

Cons

Can be hard to keep up with the pace in peak call periods.

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Lifeplus Response
1mo
Thanks for sharing your thoughts and feedback with us! We’re super pleased to hear your positives around training, flexible working, supportive colleagues and our processes. We put a lot of focus on making sure our colleagues feel well supported, so it’s great to know that came through for you. It’s also lovely to hear you’ve felt the benefits of our pay, health and wellbeing offering and the flexibility of hybrid working. We absolutely hear you on the pace during peak periods, it can definitely get lively! Our Customer Care Administrators (yourself included) do an amazing job during these times and we’re incredibly proud of how they support our customers when demand is high.

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5.0
Jun 15, 2026
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Pros

The highlights for me are the training, consistency, and teamwork. Managers are very clear about their expectations and give people access to all the resources they need to do their jobs well. Continuous improvement is encouraged, so if you stay focused, you’ll definitely be able to build new skills. Whenever challenges come up, I know my team is there to help me.

Cons

Manufacturing work is demanding, with strict requirements and deadlines.

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

- Help customers with a wide range of concerns - Learn more about health and wellness products - Opportunities to build confidence and experience - Strong focus on quality and service standards - Good compensation and benefits package

Cons

Performance standards are closely monitored, which can create additional pressure.

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